Having built and restructured several successful businesses and departments; I understand how to do it the right way. (I understand because I have done it the wrong way.) I love working with manufacturers and helping them get to the level the expected to be. I've also had a lot of success with SaaS companies; i.e. RSI.
When I worked for Rob at the Onion, he was never one of those managers who sits in an office all day, crunching numbers. He rolled up his sleeves and dove right into the trenches with the sales team. Whether it be pitching potential clients or networking with them at events, Rob was tirelessly committed to driving advertising sales and brand awareness of the paper within the challenging Los Angeles market.
Rob faced challenges I'm not sure I would've had the meddle for: Managing our farthest-flung satellite office, Rob did a remarkable job of trying to balance mission, day-to-day operations, and an extremely challenging market with an imperfect (or non-existent) support structure, and often conflicting internal directives and requirements. Rob held his own in this unenviable environment, and never let go of his friendly approach, and respect for my goals and parallel operations. I only wish I had the pleasure of working with others like him.